We’ve Helped 2M+ Users Secure Their Crypto. Many Didn’t Get It Right the First Time | by Henry Windle | Jul, 2025

How expert crypto consulting could have prevented confusion, lost backups, and risky shortcuts

If you need help answering a crypto question, where do you go?

Youtube?
Reddit?
ChatGPT?

Sure, these platforms can be helpful sources of information. But what if you want accurate, tailored advice you can trust?

There’s too much content on buying and trading crypto and not enough on learning how to protect it.

It’s understandable since the crypto market has grown so fast, and everyone wants to get involved quickly. But this rise without enough consideration for security and education has contributed to billions of dollars of crypto being stolen through phishing scams or lost due to simple mismanagement.

• Beginners can skip the basics for the sake of convenience and speed
• Advanced users can complicate their setup due to overconfidence

All while crypto-curious onlookers watch in confusion and fear!

Balancing security, privacy, and usability isn’t easy.

As our CTO, Tomáš Sušánka, says:

“There’s a saying in the security world that I love and firmly stand by:­

‘Security at the cost of usability comes at the cost of security.’

That captures exactly what we’re fighting for. Self-custody solutions must be both secure and easy to use because if people avoid them due to complexity, the whole point of crypto security falls apart.”

To connect that bridge, we need a service that removes the guesswork of crypto security. Mastering self-custody isn’t something to rush; that’s how you get yourself in a bad situation.

So if you’ve tried tutorials, scrolled through forums, or asked that one friend who “knows crypto” but still feel unsure, our Trezor Experts are here to help!

Get personal help to secure your crypto the right way — no guesswork, no shortcuts.

Trezor Expert Consultation is our new, premium service that helps you master your Trezor, gain confidence, and explore features like staking, trading, and other Trezor Suite tools, regardless of your experience level.

We don’t like to brag, but we started the hardware wallet industry over a decade ago when we released the Trezor Model One in 2014. And with over 2M+ users, we’ve seen it all!

We’ve seen all the common mistakes and unique circumstances that have led to self-custody issues.

And we want you to have complete peace of mind in your self-custody setup and future.

• No more 3 AM doubts about your security
• No falling for common phishing attempts
• No worrying about your wallet backup

“I wrote it down and secured it in multiple places but all were lost in the fire sadly.”

An early consultation would have highlighted that a metal wallet backup like Trezor Keep Metal was worth considering for environmental damage in case of a freak event.